Privacy Policy

At FestivalLights.in, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

We collect personal information that you provide voluntarily when:

  • You place an order
  • Register on our site
  • Subscribe to our newsletter
  • Contact customer support

This may include your name, email address, phone number, billing and shipping address, and payment information.

How We Use Your Information

Your data is used strictly for purposes such as:

  • Processing and fulfilling orders
  • Communicating order updates
  • Providing customer support
  • Improving our services and website experience
  • Sending promotional offers (only if you opt-in)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Payment Security

All payments are securely processed through trusted third-party gateways like Razorpay and PhonePe, which are PCI-DSS compliant. DiwaliLights does not store or have access to your full payment details, such as credit/debit card numbers or UPI credentials.

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

We use cookies and similar technologies to enhance user experience, track usage patterns, and improve site functionality. You may adjust your browser settings to decline cookies, but some features of our site may not function properly as a result.

Third-Party Links

Our website may contain links to third-party sites. DiwaliLights is not responsible for the privacy practices or content of those websites.

Your Consent

By using our website, you consent to our Privacy Policy and the collection and use of your information as described herein.

Policy Updates

FestivalLights reserves the right to modify this Privacy Policy at any time. Changes will be effective upon posting on this page. We encourage you to review this page periodically.